Do I qualify for GLP-1 medication?
Eligibility generally depends on your medical history, BMI, and clinical assessment by the physician during your consultation.
What happens after my consultation?
If approved, the provider will issue a prescription that is sent to a partner pharmacy, and your medication order will be fulfilled accordingly.
Do I need labs?
In some cases, yes. Providers may request recent lab results (within the last 12 months) or medical records to ensure safe prescribing. If needed, your provider will guide you during your consultation
How does the Pomegranate weight loss program work?
Pomegranate offers a clinician-guided weight loss program using GLP-1 medications like semaglutide or tirzepatide. You will start by completing a quick online intake, followed by a virtual consultation with a licensed medical provider. If approved, you will receive a personalized treatment plan along with ongoing medical support throughout your journey
Who is eligible for GLP-1 weight loss treatment?
Eligibility is determined by a licensed provider based on your medical history, BMI, and overall health. If appropriate, your provider may prescribe GLP-1 medications such as semaglutide or tirzepatide, which help reduce appetite, support portion control, and promote sustainable weight loss when combined with lifestyle changes
How long does it take to receive my medication?
After your consultation and provider approval, prescriptions are sent to a partner pharmacy. Most patients receive their medication within 3-5 business days, depending on pharmacy processing and shipping times.
What about pricing and payments?
We offer flexible payment options, including major credit cards and services like Klarna, Afterpay, and Affirm.
How long does the process take?
The initial consultation and approval process timeline varies, but many members complete intake and receive their prescription in a few business days.
What labs and documents are required?
Why can't I activate my Charm Patient Portal account?
If you're having trouble accessing your portal, here are some common issues and how to resolve them: Incorrect date of birth: - Make sure you're using the format MM/DD/YYYY
Didn't receive verification code (OTP): Check your spam/junk folder or try again after a few minutes
Unauthorized error: This may be a system issue—please contact support
Password setup issues: Ensure your password meets the required criteria
CAPTCHA errors: Re-enter carefully (case-sensitive) and try again If the issue persists, please reach out to our Customer Support team at support@joinpomegranate.com for assistance.
